Terms & Conditions

These Terms & Conditions ("Terms") govern your use of Xhayo's website (the "Website") and online ordering services (the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use the Website or Services.

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1. Website Use

• You may use the Website and Services for lawful purposes only.

• You agree not to:

  • Interfere with the Website's operation or functionality.

  • Infringe upon Xhayo's intellectual property rights.

  • Transmit any harmful or offensive content.

  • Impersonate another user or provide false information.

 

2. User Accounts

• To place online orders, you may need to create an account.

• You are responsible for maintaining the confidentiality of your account credentials.

• You are responsible for all activities that occur under your account.

 

3. Content Ownership

• All content on the Website, including text, images, logos, and trademarks, is the property of Xhayo or its licensors.

• You may not copy, modify, or distribute any content without Xhayo's express written permission.

 

4. User-Generated Content

• You may submit reviews, photos, or other content ("User Content") to the Website.

• You grant Xhayo a non-exclusive, royalty-free license to use, reproduce, modify, publish, and translate your User Content.

• You warrant that you own all rights to your User Content and that it does not infringe on the rights of any third party.

 

5. Orders and Payment

• By placing an order, you offer to purchase a product at the specified price.

• Orders are subject to availability and acceptance by Xhayo.

• Payment is processed through a third-party payment service provider (Wix Payments).

• Xhayo is not responsible for any errors or issues related to the payment process.

 

6. Shipping

• Xhayo offers domestic and international shipping options.

• Shipping costs and estimated delivery times will be calculated at checkout.

• More detailed information on shipping is available on our Shipping & Returns page.

 

7. Returns and Refunds

• Unopened and unused Xhayo products can be returned within 30 days of receipt for a full refund (excluding original shipping costs).

• For complete details on return eligibility, timelines, and procedures, please visit our dedicated Return & Refund Policy page.

 

8. Disclaimer

• Xhayo provides the Website and Services "as is" and without warranties of any kind, express or implied.

• Xhayo disclaims all liability for any damages arising out of or related to your use of the Website or Services.

 

9. Limitation of Liability

In no event shall Xhayo be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or Services.

 

10. Termination

Xhayo may terminate your access to the Website or Services at any time, for any reason.

 

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Finland.

 

12. Dispute Resolution

Any dispute arising out of or related to these Terms shall be settled by the courts of Finland.

 

13. Modifications to These Terms

• Xhayo may modify these Terms at any time.

• Your continued use of the Website or Services following the posting of any revised Terms constitutes your acceptance of the revised Terms.

 

14. Contact Us

If you have any questions about these Terms, please contact us at hello@xhayo.com.

 

15. Entire Agreement

These Terms constitute the entire agreement between you and Xhayo regarding your use of the Website and Services.